WhatsApp front desk · Singapore retail SMEs

Cheaper than one staff.Working all night.

Customers message your shop on WhatsApp at all hours — what time you close, what's in stock, how much. Jane answers in seconds. Anything that needs the owner — refunds, complaints, custom orders — escalates to your phone in one tap.

No card. No AI buzzwords. Just answers.

What Jane Answers

• Hours··············································································································answered

  Today's opening hours, public holidays, special closures. Jane reads your shop's actual schedule — not a generic retail template.

• Stock··············································································································answered

  What's in stock, what's sold out, when the next batch arrives. Tell Jane on WhatsApp once when something changes; she updates her answers.

• Price··············································································································answered

  Your price list, member rates, bulk discounts. Jane reads exactly what you've told her — never invents a price to close a sale.

• Owner needed··············································································································handed off

  Refunds, complaints, custom orders, bulk pricing exceptions. Jane pings you on WhatsApp with the full conversation context. Reply 'approve', 'reply <text>', or 'takeover' — one word and you're in.

Plan

Pro

Cheaper than one staff. Working all night.

• ✓Unlimited customer messages
• ✓Hours, stock, price intents — answered 24 hours
• ✓Owner escalation via WhatsApp (refund · complaint · custom)
• ✓English, Chinese, Malay — mixed-language input
• ✓Coexistence — keep your WhatsApp Business app
• ✓PSG application support for eligible Singapore SMEs
• ✓14-day free trial, no card required

Singapore retail SMEs only. PDPA-aligned by architecture.

FAQ

Does Jane really work for my shop?

She reads your actual hours, stock notes, and price list — not a generic retail template. She handles three intents reliably (hours, stock, price) and routes anything else to you. The first 5 customers are walked through with us using your real shop data. Trust gets built one chat at a time, not on a demo call.

What about WhatsApp's 2026 AI policy?

Meta's January 2026 AI policy bans general-purpose chatbots on WhatsApp Business Platform — only scoped, vertical, explicit-escalation agents are allowed. Jane is built that way from day zero. Three answer-intents, one hand-back-to-owner intent, no open-domain conversation. Compliant by design.

What if a customer asks about a refund or a custom order?

Jane never invents answers on refunds, complaints, custom orders, or bulk pricing exceptions. The intent classifier flags them as owner-only — your phone gets a WhatsApp message with the customer's question and the conversation context. You reply 'approve' for the default acknowledgement, or 'reply <text>' to relay your answer, or 'takeover' to handle the rest yourself.

Do I need to leave my WhatsApp Business app?

No. We use Meta's Coexistence mode — Jane and your phone share the same number in parallel. You keep using WhatsApp Business naturally. Jane handles routine traffic in the background. When you reply directly in your app, Jane steps out of the way until the chat goes quiet again.

Is my customer data safe under PDPA?

Yes. Every shop's data is row-isolated at the database layer (RLS-forced on every table) — there's no path for a buggy query to leak across shops. Customer messages are retained for 30 days unless you flag for training. Data is hosted on Singapore-region infrastructure; full details in the privacy policy. DPO contact in the footer.

Why no free tier?

Free tiers attract people who want a free chatbot, not retail owners with a real shop and a real phone number to defend. The 14-day trial is enough to see Jane handle a real week of customers. If she pays for herself by saving you one staff-hour a day, the math works.

Try Jane

Cheaper than one staff. Working all night.

Set up in 15 minutes. 14 days free. No card. No AI buzzwords. Just answers.